Privacy Policy

1. Who We Are and Contact Information

This Privacy Policy governs the use of your data by Dean Thompson (trading as "Concert Songs for Children and Young People"), the data controller, whose business address is 124 City Road, London, EC1V 2NX.

  • Data Controller: Dean Thompson

  • Contact: info@concertsongsforchildren.com

2. Information We Collect

We only collect data that is necessary to process your orders and run our website:

a) Order Data: name, billing address, shipping address, email address, phone number.

Purpose and Legal Basis: Necessary to perform the contract (to process your order, deliver the book, and handle payments).

b) Payment Data: Credit card information or PayPal details.

Purpose and Legal Basis: Necessary to perform the contract. Note: We do not store this data. It is processed securely by our payment processor (Stripe/PayPal).

c) Website Data:  Address, device information, pages viewed, time spent on site.

Legal Basis: Legitimate Interest (Used by Squarespace and Google Analytics to improve our website and marketing).

3. Cookies and Your Control

  • What are Cookies? Cookies are small files stored on your device that help the website function.

  • Essential Cookies: Squarespace uses certain cookies necessary for the website to operate, such as those that manage your shopping cart and enable secure checkout.

  • Analytics and Performance Cookies: We use these to understand how visitors use the site.

  • Your Choice: As you have seen, you have the option to deny non-essential cookies when you first visit the site. By continuing to use the site after making your cookie choice, you consent to the use of cookies you have permitted. You can manage or delete cookies via your browser settings at any time.

4. How We Share Your Data

We will never sell your personal data. We share it only when necessary to fulfill your order:

  • Payment Processors (Stripe/PayPal): We securely share your payment and order details to authorise and process your purchase.

  • Delivery/Couriers (Royal Mail/International Couriers): We share your name, shipping address, and phone number (if provided) to ensure your book is delivered.

  • Legal Obligation: We may disclose data if legally required to do so by law enforcement or government agencies.

5. International Data Transfer

As we use Squarespace (a US-based company) and sell globally, your data may be transferred and processed outside of the UK. We ensure that adequate safeguards, such as standard contractual clauses, are in place to protect your data in line with  requirements.

6. Your Rights (Under GDPR)

As a customer, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Ask us to correct any inaccurate data.

  • Erasure (Right to be Forgotten): Request that we delete your personal data (subject to our legal obligation to keep transaction records).

  • Object: Object to us processing your data where the legal basis is "legitimate interest."

To exercise any of these rights, please contact us at info@concertsongsforchildren.com.

7. Complaints

If you have a complaint about how we handle your data, please contact us first.  If you are not satisfied, you have the right to lodge a complaint with the supervisory authority: the Information Commissioner's Office (https://ico.org.uk).